Frequently Asked Questions

A: Universities can use our unique system solely made to manage graduation ceremonies to handle registration, regalia booking, guest ticketing, and more.

In addition to this, vendors can use our powerful e-commerce platform integrated with GradPak to promote and sell graduation memorabilia and souvenirs during the event.

A: Yes, GradPak is globally available. Any university across the world can use our system and run their graduation ceremony with peace of mind.

A: We use one of the most secure online payment gateways, Stripe for every transactions.

Students can pay their registration fees and memorabilia booking fees using their credit/debit cards.

A: Payment will be deposited directly to the university’s bank account through our integrated Stripe gateway.

A: Graduands can easily access all the available items using their ID or credential provided by the university.

A: We use our built-in powerful scanning software GradPos to scan tickets and all orders.

A: GradPos is a powerful scanning app integrated with GradPak to track attendance and overall inventory.

A: Yes, a detailed reporting feature is available for universities and vendors. The report can be generated and exported at any time from the backend.

A: Our technical support team will always be there to help you with data processing and ensure that your event runs smoothly.

A: You have all rights to maintain your data. We provide you with the ability to export your data easily and take it elsewhere if desired.

  • As long as your account is active, you have full access to your data, for viewing or transfer, at any time.
  • Your information or contact data will never be shared or sold to any third parties, except few limited purposes described in our Privacy Policy.
  • Your data and information can be downloaded in popular formats.

A: If you want to get a first-hand experience of our application, please request for a demo and our friendly team will contact and schedule a time with you as soon as you’re available.

A: For any assistance call us at 1300 361 806 or send us email to

Have the perfect tool to efficiently manage your graduation event.